Frequently Asked Questions

 

Does my chunky knit cushion come with an insert?

Yes all cushions come with a polyester insert

is my chunkyknit cushion/blanket/throw washable?

yes - all products are machine washable on a gentle/30 degree cycle.
The chenille products my be tumble dried on a low heat setting/

Do you have samples of the yarns?

Yes  just get in touch with the colours you would like to see and I can them sent to you by first class post.

what is your return policy?

I  want you to be completely happy with your purchase, and aim to provide quality products that you will love and enjoy in your home.
If you are not happy with your order, please contact me within 14 days of receiving it and I will be happy to find a solution.
please return item in new condition within 14 days of receipt.
Unfortunately I cannot refund shipping and handling fees, and the customer is responsible for return shipping fees unless the product is faulty.

Do you have gift cards?

No, not at the moment but it is something that is being considered.